Meanwhile, examples of five-star services have appeared in the world when clients receive a comfortable and safe vacation. Thus, the Indonesian Aryaduta Hotels chain began selling quarantine packages during the incubation period of COVID-19: the president of the hotel group Greg Allen said this in an interview with TTG Asia on March 30. According to him, the staff follows the strictest protocol for maintaining personal hygiene and social distance, does not contact guests. Waiters leave food near the room, behind a closed door.
In addition, any guest with symptoms of infection is promised a free transfer to the hospital.
Earlier, Swiss Le Bijou, the owner of a luxury hotel and apartments, announced an “anti-virus offer for affluent customers”, including individual testing for coronavirus directly in the rooms, as well as round-the-clock medical support.
Some hotels, on the contrary, focus on the provision of services not on their territory, but outside it. This, as a rule, is about the luxury catering industry. For example, Alana Hotel & Conference Center Sentul City in Indonesian Bogor arranged for food delivery prepared in the hotel kitchen. And SP Hotel & Spa supplies the masterpieces of its chefs with the population of Jakarta.
Surely this trend will develop further - as an alternative to the tedious stay in apartments and houses for those who appreciate the individual approach and care from the hotel service, albeit in such a transformed form.
Source of information: TourDom